Question: What type of insurance do I need for my property?

Answer:  You will need to have Landlord policy naming Utopia Management additional insured, additional interest or have a provision that covers the property manager. 

Question: What is the vendor service fee and when is it charged?

Answer: The vendor service fee is a fee charged when Utopia’s maintenance department uses outside vendors to complete work on your property.  Utopia uses its purchasing volume to get discounted rates when working with vendors. The Utopia Management's rate can be up to 25% off what these vendors normally charge if you were to purchase these services direct. 

Question: How does Utopia Management handle repairs to my property?

 Answer: Utopia Management is a general contractor and can handle most repair issues in your house.  Some services are outsourced such as painting and cleaning.  When you sign on with Utopia, your manager with discuss your specific maintenance needs and instructions.

Question: Who retains the tenants security deposit? 

Answer:  The owner of the property retains the security deposit and is responsible for the return of the security deposit to the tenant, which may or may not be facilitated by Utopia Management.  Utopia Management will usually keep a reserve amount in our trust account to cover issues that might arise on the property. 

Question:  I have insurance through my HOA, why do I need a separate policy?

Answer: The HOA’s insurance covers items in your associations documents (Roof, exterior walls etc.)  Each HOA is different with what it covers.  A private Home Owner’s policy covers the interior contents of the property (cabinets,  appliances etc.).  A Landlord policy covers owners for many different issues including liability issues 

Question: What do I need to get Utopia Management to manage my property?

Answer:  All Utopia needs to get started is a signed contract and a copy of your keys.   Our management team will follow up later to get the rest of the needed information.  You can sign up now by clicking here.

Question:  How do you decide what to charge a tenant for security deposit?

Answer:  We normally ask for approximately one month’s rent. 

Question: How do you determine what my property should rent for?

Answer:  Utopia has a business development manager that will come out to your property to evaluate how much you property should rent for and what needs to be done to get the desired rent. 

Question:  I am interested in selling my house can Utopia Management help me with the sale?

 Answer: Utopia Management is a full service Real Estate company and can help will the valuation, sale and refinance of your property as well as property management. 

Question: Can you help refinance my property?

Answer: Utopia Lending our affiliate company is a full service mortgage brokerage and can help you with financing or refinancing your property in California. 

Question: If I leave the country does Utopia Management have ability to manage my property?

 Answer:  Utopia Management currently manages property for owners living around the world.  Utopia Management has many systems in place to help absentee owners get the information that they require.